This is the final stage in the six step process to recover outstanding debts from your customer. Make sure you have followed the procedure before you send this letter which…
Category: letters to customers
Sample letter notifying customers of a discontinued product
When you discontinue a product you should let your customers know as soon as possible either by letter or email. The letter should contain details: About the product which will…
Sample letter announcing closure of a business
Closing your business is one of the most difficult and heart wrenching decisions you will ever have to make. Unfortunately many businesses close every year and it is far better…
Sample Christmas letters to customers
Public holidays such as Christmas and Thanksgiving, are a good time to write to or email your customers to wish them well and thank them for having purchased from you…
Letter replying to request for wholesale price list
As a business you will routinely receive requests for your wholesale price list. It helps to have a colour brochure with a price list insert which will save expensive reprinting…
Sample reply letter to customer complaint of goods not delivered
When a customer complains that their parcel has not been delivered and you have paid a carrier (delivery company) to deliver it, the onus is on you to check on…