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delay of refund

Business Correspondence / Business to Business Letters / letters to customers

Sample Apology for Delay of Refund

When you discover a mistake, it's best to make an apology admitting liability and then put it right as soon as possible. Telling a customer why the refund was delayed allows them to see that they weren't deliberately ignored and hopefully will help retain them as a customer in the…

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February 7, 2015
Sample Apology for Delay of Refund
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