Saying sorry by letter Saying sorry, in the words of the old song, is the hardest thing to do. But it brings the best rewards. After an argument or an instance of unacceptable behaviour, there is usually a cooling down period where the parties concerned take some time to think about what’s happened and what […]

We’ve all done it haven’t we? Fallen out with a good friend over something that later appears to be really trivial. How do we go on from here? We want to remain friends but as time goes by it becomes more and more difficult to know where to start building bridges. That’s where a good […]