Letter or email to report problem with rental property

There are many things you are responsible for when you rent a property – these will be laid out in your Tenancy Agreement. However the landlord or their agent is responsible for things such as heating, water and electricity; so once a problem is noticed, it should be reported as soon as possible so that repairs can be made in a timely fashion.

Letter or email reporting a problem with a rental property – sample 1

Dear [Landlord or agent’s name],

I am writing to inform you of a problem at our property –ADDRESS HERE-.

The following issue has arisen.

[PROBLEM HERE (boiler broken/no hot water/window broken)]

This issue occurred on [DATE]at approximately [TIME]. According to our tenancy agreement it is the landlord or property management’s responsibility to fix this problem and I would appreciate it being resolved as soon as possible.

To arrange a resolution please email me on [EMAIL HERE] or call me on [PHONE HERE].

Kind regards,

[Your name]

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