Sample letter cancelling then reinstating a direct debit

[Company address]

[date]

Acc no: [number]

Dear Sir

Due to the recent problems we have had with our account, I have cancelled our current direct debit payment to you.

Please would you send a new direct debit mandate to us for the amount of [amount] per month?

Our mortgage payment usually goes out on the [day] of each month so in order for this month’s to go out on time, please send the mandate out as soon as possible.

Thank you,

[name]