Sample Letters Announcing Arrival of New Shipment of Goods

The following letters are used to let valued customers know about your latest arrival of a shipment of goods. This letter shsould be sent to the Sales Adnministrator if this is a large company, or to the Managing Director/Owner of a smaller business. If you have a personal relationship with them then by all means address them by their first name for a more personal touch.


Letter announcing new arrival of goods – Sample 1

Dear (customer’s name)

We are delighted to announce the arrival of a new shipment 0f [name the goods here]. These goods are now ready for inspection and purchase and as a previous customer of similar items we’re sure you would want to be one of the first to have the opportunity to buy them.

Please feel free to contact me directly to discuss further the details of these goods and to make an appointment to view them at a time to suit you.

We really look forward to hearing from you and we are sure you will not be disappointed.

Your Sincerely

[Your Name]

[Your Position]


Letter announcing new arrival of goods – Sample 2

Dear (Customer’s name),

We promised to let you know as soon as the shipment of [name the goods] arrived in our [warehouse/store/shop/facility], so we are pleased to announce that it has arrived, been unpacked and inspected and is now ready for your approval.

We are sure that these items are exactly what you were expecting and we are extremely pleased with the quality.

Please contact us as soon as possible for a viewing of the items and we will be delighted to arrange this at a time to suit you.

Of course as a valued customer we will ensure any purchase from us will be on favourable terms.

We look forward to hearing from you.

[Your Name]

[Your Position]








About Me


I’m Sue and I’ve written all the letters on this website. I hope you’ll find them useful.

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