Sample letter to supplier for late delivery of goods

When a delivery is later than you expected or you were told it would arrive, there is no legal recourse unless you used the words 'time is of the essence' in the original order. Writing a friendly but firm letter or email in the first instance instance is the best…

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Letter disputing a carriage charge on a delivery

Carriage charges can be one of the most commonly disputed items between supplier and purchaser. If you receive goods which include a charge for delivery that you did not expect, then contact the supplier as soon as possible to query it. Letter disputing a carriage charge on a delivery -…

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Sample letter querying the terms and conditions of an order agreement

When you place an order with a supplier, they will furnish you with the terms and conditions under which they will supply your goods. Read these carefully and make sure you query any you do not agree with, before confirming your order. If these are not clarified at this point…

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Letter replying to request for wholesale price list

As a business you will routinely receive requests for your wholesale price list. It helps to have a colour brochure with a price list insert which will save expensive reprinting costs when prices change. This will usually be all the customer requires at this time. Your brochure or letter should…

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Sample letter of complaint to carrier for non delivery of goods

When you make arrangements to deliver goods to a customer, it is best to choose a reliable delivery / courier company and purchase their delivery insurance at the same time. This usually adds very little to the total cost but adds peace of mind, because¬† if for any reason, the…

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Sample letter rejecting delivered goods

You are entitled to reject goods at the point of delivery for fair reasons. The following letters address two of them: Faulty or defective goods Late delivery when a specified date was required Letter rejecting delivered goods - Sample 1: [Suppliers address] [Date] Dear [Supplier], Order no FGD17854 Today your…

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