After requesting a quote from a supplier, you may find that the terms and prices are unacceptable for one reason or another. Use the following letter samples to politely reject the quote. Sample 3 gives the option to ask for better terms, which is always worth trying if you particularly want these goods or services.…
Category: Letters to suppliers
Sample letter to return incorrect items delivered
When receiving a delivery, it is imperative that you examine the goods before accepting the items into stock. If you find a fault with the order, you are entitled to refuse the delivery and return it to the sender. The following letters should be sent as soon as possible afterwards to explain why you haven’t…
Letter disputing a carriage charge on a delivery
Carriage charges can be one of the most commonly disputed items between supplier and purchaser. If you receive goods which include a charge for delivery that you did not expect, then contact the supplier as soon as possible to query it. Letter disputing a carriage charge on a delivery – sample 1 [Supplier’s company name]…
Sample letter querying the terms and conditions of an order agreement
When you place an order with a supplier, they will furnish you with the terms and conditions under which they will supply your goods. Read these carefully and make sure you query any you do not agree with, before confirming your order. If these are not clarified at this point you will be expected to…
Sample Request for Items Missing from an order
There is nothing more frustrating than waiting for goods to arrive only to then find that some items are missing from your order. This is almost certainly a mistake by the person picking and packing the order – these things happen. However you must get in touch with the company concerned as soon as you…
