When receiving a delivery, it is imperative that you examine the goods befoe accepting the items into stock. If you find a fault with the order you are entitled to refuse the delivery and return it to the sender. The following letters should be sent as soon as possible afterwards…
Carriage charges can be one of the most commonly disputed items between supplier and purchaser. If you receive goods which include a charge for delivery that you did not expect, then contact the supplier as soon as possible to query it. Letter disputing a carriage charge on a delivery -…
When you place an order with a supplier, they will furnish you with the terms and conditions under which they will supply your goods. Read these carefully and make sure you query any you do not agree with, before confirming your order. If these are not clarified at this point…
There is nothing more frustrating than waiting for goods to arrive only to then find that some items are missing from your order. This is almost certainly a mistake by the person picking and packing the order - these things happen. However you must get in touch with the company…
