Everyone is busy, so to get your customer to read your sales email or letter it needs to be short, to the point and interesting! How to write a sales…
Category: Business Correspondence
Sample letter to customer apologising for problems with deliveries
When things do go wrong with deliveries, a letter of apology to a customer and, in some cases, financial compensation or some other form of compensation, can go a long…
Sample letter granting credit to a business customer
Before a trading account is opened, the terms should have been agreed in advance. Prior to accepting an order on a credit basis, you should take up trade references and…
Sample letter refusing a customer’s order
When a previously good customer becomes behind with their payments it will be up to your good judgement to decide when to stop fulfilling orders until payments are up to…
Sample complaint letter to supplier about orders
Mistakes happen, but when a supplier makes mistakes with your orders on a regular basis it becomes more than an irritiation, it can begin to disrupt your business. Finding a…
Sample letter advising a change in terms and conditions
How to advise a change in terms and conditions You should keep an eye on your terms and conditions of supply and update them as and when necessary. If it…
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