Public holidays such as Christmas and Thanksgiving, are a good time to write to or email your customers to wish them well and thank them…
Category: Business Correspondence
Sample letter inviting employee to discuss possible early pay rise
When a valued employee requests an early pay rise, they have usually been thinking about asking for several weeks. A good request contains plenty of…
Sample letter to employees outlining acceptable use of social media
With more and more employees having access to social media during work time, whether for work purposes or on a private basis, it’s a good…
Sample letter declining an invitation to speak at an event
It is an honour to be invited to speak at an event, but there will be times when you are unable to attend. It is…
Sample letter to employee informing them of increase in salary
Most employers review their staff’s salaries on an annual basis and make the decison as to whether to increase them or not then. When the…
Letter replying to request for wholesale price list
As a business you will routinely receive requests for your wholesale price list. It helps to have a colour brochure with a price list insert…
Sample reply letter to customer complaint of goods not delivered
When a customer complains that their parcel has not been delivered and you have paid a carrier (delivery company) to deliver it, the onus is…
Sample letter of complaint to carrier for non delivery of goods
When you make arrangements to deliver goods to a customer, it is best to choose a reliable delivery / courier company and purchase their delivery…
How to deal with late paying customers
Late paying clients are unfortunately a fact of business life, but there are ways of chasing your overdue money politely and effectively. Don’t forget it’s…
Requesting Reference for New Employee
When you have made the decision to offer someone a job in your company you should always make the offer ‘subject to satisfactory references.’ You…
