As a business you will routinely receive requests for your wholesale price list. It helps to have a colour brochure with a price list insert which will save expensive reprinting…
Category: Business Correspondence
Sample reply letter to customer complaint of goods not delivered
When a customer complains that their parcel has not been delivered and you have paid a carrier (delivery company) to deliver it, the onus is on you to check on…
Sample letter of complaint to carrier for non delivery of goods
When you make arrangements to deliver goods to a customer, it is best to choose a reliable delivery / courier company and purchase their delivery insurance at the same time.…
How to deal with late paying customers
Late paying clients are unfortunately a fact of business life, but there are ways of chasing your overdue money politely and effectively. Don’t forget it’s YOUR money, you have supplied…
Requesting Reference for New Employee
When you have made the decision to offer someone a job in your company you should always make the offer ‘subject to satisfactory references.’ You should then immediately contact the…
Sample letter accepting a proposal to tender
When you receive an invitation to tender, make sure you read the enclosed description and criteria carefully. While it is a compliment to your business to receive the invitation you…